OUR SERVICES
INSPECTION TRIP

South-western Turkey is still a hot spot for buying a foreign investment property, villa or apartment due mainly to the guaranteed sun, warm seas and friendly welcome but also as a result of the prices of properties being significantly lower than other parts of the Mediterranean. With property value rising, due to increasing demand from private foreign investors for the extensive rental potential of apartments and villas, property bought in the near future should see an increase in its capital gain as well as substantial rental income earnings.

Many families coming to Fethiye have spent days out of their summer holiday viewing apartments, villas, mountain village homes and beach club properties not realising they have an opportunity to come back later in the year for a property inspection visit. The initiative behind an inspection visit is to preserve potential foreign property purchasers of their precious family holiday time and allow the viewing of beautiful holiday homes in peace and comfort. The itinerary is tailored to suit each individual purchaser with 4* hotel accommodation, a professional guide and airport transfers all provided for by us.

Included in an inspection visit package:

· Free transport to and from Dalaman airport
· Free single or double room in 4* hotel accommodation for the duration of the visit
· A professional consultant to assist in every step of the visit and buying process

Sample itinerary:

Day 1 – Visitors to be greeted at the airport by a member of Ellyhan sales team who will act as a personal guide and assist with any questions or queries regarding accommodation and property purchasing.

Day 2 – Following breakfast, the guide will arrive at the hotel to discuss plans for the days ahead and clarify details of the types of properties available and areas in which they are located. The areas and properties chosen for the day are visited with breaks taken for lunch and refreshments.

Day 3 – After breakfast, the guide will arrive at the hotel to pick up the visitors for an opportunity to see other properties in another area or re-visit homes from the previous day.

Day 4 – This day can be used to accompany the guide, to the Ellyhan Headquarters on the seafront of Fethiye, to discuss in detail the administration involved in buying a property in Turkey (contracts, costs, legal requirements). The after-sales and support teams can also explain the options of furnishing a property and explain the financial benefits of renting out a property.

Day 5 – Although there is no obligation to buy, after a few days of viewings and discussions, many inspection visitors have found their perfect holiday investment home and use the last days of their visit to complete paperwork, pay the deposit fee and choose fixtures, fittings and furnishings.

*Unless visitors choose otherwise, evenings are left free to enjoy dinner, shop in the old town of Fethiye or relax in a local bar making friends with the locals.*

SALES & MARKETING

The sales and marketing department at Ellyhan boasts a pro-active, international, group of highly trained staff able to assist anyone considering the purchase of a foreign investment property in Turkey.

Contact with the sales department is available via the website enquiries page, by e-mail info@ellyhans.com or calling into either the Ellyhan headquarters in Fethiye, or on location at the following project sites and branches:

· Sunset Beach Club Office - Calis
· Oasis - Yaniklar
· Terrace Life - Gocek
· Botanic Garden - Dalaman
· Letoon - Ovacik
· Bay Mansions - Kalkan

In addition to the administrative centres in Turkey, Ellyhan have offices and sales teams in the following countries:

· London - UK
· Moscow – Russia

The sales department offers the option of completing the buying process online without having to leave your home country. This can be achieved by emailing information and images of properties, maps, area information, prices, payment methods, and any other questions a customer may have.
The intention for this service is to save customers time and money with unnecessary travelling and wasted holiday time. New owners can make their first visit to their fully furnished holiday home with all the deeds and documentation ready when they arrive.

The Ellyhan sales and marketing team also participate in many of the popular property exhibitions around the UK and in Europe. If you can, this is an ideal opportunity to meet them face to face and discuss the property market, buying a foreign investment home and renting out your existing apartment or villa in the South West region of Turkey.

AFTER SALES & TECHNICAL SUPPORT

The after sales team at Ellyhan are an essential part of any property purchase transaction. These are the people who present you with the keys to your finished home and together with the technical team ensure everything is in perfect working order.

The after sales team are available to help place the finishing touches to your new home with furniture, curtains, textiles, electrical and white goods. They can also arrange qualified professionals for painting, wallpapering, laying tiles and flooring, adding or changing kitchen units and even constructing built-in furniture or cupboards.

The garden of any home or investment property is an important feature not to be overlooked. The after sales and technical support team can be of great help when extra planting is required or a traditional wooden Turkish seating area is desired by the home owner.

CUSTOMER SERVICES

Customer services employees at Ellyhan are in place to maintain good communication between new and existing customers with the various company subdivisions.

Customer service staff can be reached via the Ellyhan offices and branches, by phone or email at info@ellyhan.com

They are trained to assist customers in every aspect of the property purchase process and can answer any questions or queries.

MAINTENANCE & SITE MANAGEMENT

Being a large organisation with numerous advantages ensures that every resort and site designed and constructed by Ellyhan boasts a comprehensive maintenance and site management team.

After the keys have been handed over to our customers as new owners, the site management staff are on hand to deal with any repairs, emergencies, building queries or issues with the utilities such as water, drainage or electricity ensuring no time is wasted from their holiday.

The comprehensive 5 year builders guarantee that Ellyhan offers with its properties is efficiently carried out by the maintenance team who are always on hand and available to contact for assistance.

RENTALS

Ellyhan have allocated a property rentals department to use exclusively by our property owners. Their aim is to generate the maximum rental income for any Ellyhan apartment or villa owner wishing to earn a good rental income from their investment.

These funds could go towards covering the running costs of the property and paying for the expenditures of the home owners own family visits and holidays. Our rentals service covers all aspects of the property rental process such as:

· Preparing properties for rental
· Advertising and marketing
· Reservations and bookings
· Airport transfers and car hire
· Property maintenance and regular checks
· Accounts & payments service
· Allocated staff to liaise with customers
· Welcome Packs
· Cleaning and laundry

5 YEAR BUILDERS GUARENTEE

Every single property designed and built by Ellyhan has an outstanding 5 year construction guarantee. This comprehensive guarantee includes:

· Roofing
· Structural work
· Plumbing & Electrics
· Windows & Doors
· Kitchens
· Bathrooms
· Swimming Pools

LEGAL SERVICES

Due to strength and experience of the Ellyhan team, the legal service department is second to none and invaluable in saving customer time and expense. The legal team securely take care of every aspect of the property purchase process from behind the scenes allowing customers to go home with the peace of mind of knowing everything is being taken care of professionally and rapidly.

The comprehensive legal work relating to foreign property purchases includes:

· Notarisation of documents
· Title deed transactions
· Taxation
· Residency permissions
· Banking
· Payment transactions
· Insurances